Britz Campervan Rentals AU Rental Terms for travel between 01-Apr-2010 and 31-Mar-2011

INCLUDED IN RATES
- Unlimited kilometres
- Vehicle insurance (excess applies, see information under the heading “for your protection – vehicle excess”)
- 10% GST*
- Linen & Bedding*
- Extra Driver Fees
- Kitchen equipment*
- General equipment*
- Customer Care 24 hour, 7 days per week road-service helpline (toll free)
- Travel wallet including map of Australia with driving tips and travel information
- Magazine with discounts to tourist attractions
- 10% off powered sites at all BIG4 parks

* Goods and Services Tax (GST) - GST is an Australian Federal Government imposed tax. GST is included in all Britz rates and
is currently 10%. Britz reserves the right to amend GST upon Government intervention.
* Linen and bedding includes pillow, pillowcase, sleeping bag, sheet and towel per person.
* Kitchen equipment includes plates, bowls, cups, glasses, knives, forks, spoons, bottle/can opener, mixing bowls, colander, saucepans, frying pans, cooking utensils, chopping board, kettle, teapot, toaster and tea towel.
* General equipment includes pegs and clothesline, dustpan/brush, fire extinguisher, bucket/hose, broom, matches, ice cube tray, coat hangers and toilet chemicals.

BRITZ BONUS PACK
CAMPERVANS
The Britz Bonus Pack for 2WD campervan rentals is in addition to the daily vehicle rate.

The Britz Bonus Pack for 4WD campervan rentals is in addition to the daily vehicle rate.

Inclusions are:
- Excess Reduction Option 2*
- One-Way fee if applicable
- 3% Administration fee*
- Pre-Purchase Gas (PGO)*
- Picnic table and chairs (chairs per person travelling)
- Baby or booster seats if required*
- 4WD Outback Safety Kit (included in 4WD campervan rentals only)*

* Excess Reduction Option 2 – This option reduces the excess for 2WD campervans from AU$7500 to NIL and from AU$7500 to AU$500 for all 4WD vehicles.
* Administration fee - A surcharge of 3% of the total cost will be levied to cover state government taxes, vehicle registration recovery, duties and administration costs. This fee is included in the Britz Bonus Pack. All rentals are subject to the 3% fee in addition to the vehicle cost if the Britz Bonus Pack is not selected. This is charged to the customer upon vehicle collection.
* Pre-Purchase Gas Option (PGO) allows the customer to return the vehicle without the need for the gas bottle to be replenished. The gas bottle is used to operate the gas stove and to heat the hot water in vehicles with a hot water facility. With the Safari 4WD PGO refers to four butane gas cylinders. This option can be purchased separately if the Bonus Pack has not been selected.
* 4WD Outback Safety Kit – Included in the Britz Bonus Pack for 4WD campervan hires only. The kit includes an Emergency Position Indication Radio Beacon (EPIRB), snatch strap with D shackles and a folding spade. An EPIRB when activated transmits an emergency distress signal which can be detected by Australian rescue authorities. A snatch strap is used to pull a vehicle from a bogged position with the aid of another vehicle. The D shackles secure the snatch strap to a rigid anchor point.
* Baby/Booster Seat – Note that not all Britz vehicles can accommodate child restraint equipment. Child seats depending on the child’s age are commonly used for children 4 years or less. Reversible childseats or capsules are used so that an infant can be accommodated when required. Booster seats again depending on the child’s size are commonly used for children between 4 and 7 years of age. All child restraint equipment is to be fitted by the hirer facing forward, in the appropriate seat/s and cannot be situated on side facing seats. Refer to vehicle specifications on the website and/or contact Reservations for further information.

Please note:

*While it is legal for a child to sit in the front, it is not safe and Britz do not recommended any child under 26kgs (7- 8yrs) travel in a front seat.

*Toddlers can move to a booster seat when they out grow their child seat or weigh between 14 kg and 26 kg.

*Once a child’s eyes are level with the top of the back seat or the child is 26 kg or over, then they can come out of a booster and use an adult seat.

FOR YOUR PROTECTION – VEHICLE EXCESS#
Personal injury is covered in most cases through Registration Third Party insurance. Britz strongly recommends that all people travelling in Australia take out personal travel insurance.

# In the USA an excess is referred to as the “deductible”.

All vehicles are insured for the damage to the vehicle or to the property of a Third Party. The hirer is responsible for the first AU$7,500 (“the excess”) of the cost of damage to Third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs.

The excess is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The excess will be refunded if Britz is successful in recovering the cost of the damages from the Third Party. Please note that Third Party claims can take months to resolve.

The excess applies in respect of each claim, not rental.

Please see the ‘Exclusions’ section below, whereby all insurance cover will be made void.

This AU$7,500 excess can be reduced, in most circumstances, by the purchase of Excess Reduction Option 1, Excess Reduction Option 2 or the 4WD Easy Cover Option.

Excess Reduction Option 1
Vehicle               Cost per day Excess                    reduced to
2WD                  AU$25 (max charge AU$1,250)      AU$2,500
4WD                  AU$30 (max charge AU$1,500)      AU$3,500*

When Excess Reduction 1 has been purchased the hirer is responsible for the first AU$2,500 (“the excess”) in the event of the vehicle being a 2WD and AU$3,500 (“the excess”) in the event of the vehicle being a 4WD of the cost of damage to Third Party property or to the rented vehicle. This includes single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs. The excess applies in respect of each claim, not rental.

*4WD hirers who have not purchased the 4wd Easy Cover will be responsible for up to AU$7,500 for towing and vehicle recovery costs in the event that towing and vehicle recovery is required from a 4WD road where permission was provided from Britz in order to travel on the roads (refer to the road restrictions section for a list of these roads where permission is required before travel).

Please see the ‘exclusions’ section below, whereby all insurance cover will be made void.

Excess Reduction Option 2
Vehicle                Cost per day                                  Excess reduced to
2WD                   AU$42 (max charge AU$2,100)        NIL
4WD                   AU$49 (max charge AU$2,450)        AU$500*

When Excess Reduction 2 has been purchased, the hirer will have no excess at all for 2WD vehicles with the exception of the ‘exclusions’.
If the vehicle hired is a 4WD the hirer will be responsible for the first AU$500 (“the excess”) of the cost of damage to Third Party property or to the rented vehicle. This includes single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs. The excess applies in respect of each claim, not rental.

Note: Excess Reduction Option 2 is included in the Britz Bonus Pack

*4WD hirers who have not purchased the 4wd Easy Cover will be responsible for up to AU$7,500 for towing and vehicle recovery costs in the event that towing and vehicle recovery is required from a 4WD road where permission was provided from Britz in order to travel on the roads (refer to the road restrictions section for a list of these roads where permission is required before travel).

Please see the ‘Exclusions’ section below, whereby all insurance cover will be made void.

4WD Easy Cover Option (4WDEASY)
The 4WD Easy Cover Option is a one off fee of AU$250 per hire. The 4WD Easy Cover Option is only available with 4WD hires and when Excess Reduction 2 or the Bonus Pack has been purchased.

The 4WD Easy Cover Option extends the cover available with Excess Reduction 2 or the Bonus Pack for 4WD’s to include a NIL excess, cover for accidental damage to the overhead and underbody sections of the 4WD vehicle (this does not include single vehicle roll-over), unlimited tyre and windscreen cover and towing and vehicle recovery costs from 4WD roads where permission from Britz is required to travel in advance (see road restrictions section for a list of these roads). Clients requiring vehicle towing and vehicle recovery from a road listed within this section will be responsible for up to AU$7,500 for towing and vehicle recovery in the event of not having this cover irrespective of the Excess Reduction Cover Option or Bonus Pack the customer may have.

TYRE AND WINDSCREEN DAMAGE – Where a nil excess is present unlimited windscreen and tyres will be covered for accidental damage. This applies to both 2WD and 4WD hires.

BRITZ STRONGLY RECOMMENDS OUR 2WD CUSTOMERS TAKE THE BONUS PACK FOR TRAVEL WITH PEACE OF MIND.

BRITZ STRONGLY RECOMMENDS OUR 4WD CUSTOMERS TAKE THE BONUS PACK WITH 4WD EASY COVER FOR TRAVEL WITH PEACE OF MIND.

EXCLUSIONS:
All insurance cover will be made void if any of the following ‘Exclusions’ are breached:
1. Overhead and underbody damage to the 4WD vehicle – except where 4wd Easy Cover has been purchased (does not cover single vehicle roll over).
2. Overhead and underbody damage to the 2WD vehicle - except where Excess Reduction 2 or the Bonus Pack has been purchased (does not cover single vehicle roll over).
3. Towing and vehicle recovery costs incurred on a 4WD road where permission is required in advance from Britz in order to travel (refer to road restrictions for a full list of these roads) where the customer has not purchased 4WD Easy Cover.
4. Damage caused to the vehicle because total load (kg) has exceeded recommended load as stated in vehicle manual. Vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental.
5. Any water related damage which includes, but is not limited to:
a) any vehicle submersion
b) creek or river crossing
c) driving through flooded areas
d) beach driving
6. Personal belongings. Britz recommends the hirer does not leave valuables in the vehicle and that they have insurance to cover for the loss/damage of personal belongings.
7. Any damage caused by willful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle).
8. A single vehicle roll over occurs.
9. Damage caused to the vehicle by snow chains.
10. Any damage caused while driving under the influence of alcohol or drugs.
11. The Customer will be liable for any costs associated with the incorrect use of fuel or the use of Bio-Diesel which should not be used (fuel being diesel or petrol), or water or other contamination of fuel.
12. The cost to retrieve or recover a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged,caught, trapped, stuck or restricted in anyway and/or has been abandoned.
13. The cost to replace keys, which have been lost or retrieval of keys, which have been locked in a vehicle.
14. The vehicle rented may only be used to carry the maximum number of passengers as dictated by the vehicle type. If more passengers are carried than what is allowed Britz does not accept any liability.
15. Drivers not identified on the rental agreement and/or drivers that have a licence that has been cancelled or suspended and/or drivers who have a licence that is classified as a learners or probationary licence.

VEHICLE SECURITY DEPOSIT
Upon vehicle collection, a security deposit is required. The amount is determined by the Excess Reduction Option selected.

For security purposes, only a credit card can be used to provide a vehicle security deposit. The credit card holder must be present and able to sign for the vehicle security deposit upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

Debited bonds are subject to a 2% credit card administration fee in addition to the bond amount when the credit card used is either a Visa or MasterCard or 4.5% for American Express.

If an Excess Reduction Option is not selected, the security deposit is AU$7,500 payable by credit card.

The AU$7,500 is debited to the hirer’s credit card when the vehicle is collected. For this reason it is important that the hirer have the funds available on the credit card and that the amount does not exceed the hirer’s daily withdrawal allowance available on the credit card.

If Excess Reduction Option 1 has been taken the security deposit is AU$2,500 for 2WD vehicles and AU$3,500 for 4WD vehicles.

The AU$2,500/$3,500 is debited to the hirer’s credit card when the vehicle is collected. For this reason it is important that the hirer have the funds available on the credit card and that the amount does not exceed the hirer’s daily withdrawal allowance available on the credit card.

If Excess Reduction Option 2 is selected with or without 4WD Easy Cover or the package booked is the Bonus Pack the security deposit is AU$220 for 2WD vehicles or $AU500 for 4WD vehicles.

The AU$220/$500 is taken as an imprint to the hirer’s credit card when the vehicle is collected. An imprint simply records a figure against the hirers credit card of AU$220/$500 that Britz can then debit if required.

The security deposit is fully refundable provided the vehicle is returned on time, to the correct location, undamaged, with a clean interior and with full fuel tanks (fuel being petrol or diesel) and gas bottle. Except where the customer has purchased PGO (PGO is included in the Britz Bonus Pack) and/or Pre Purchase Fuel (PPF), failure to return the vehicle with full petrol or diesel tanks and/or a full LPG bottle will result in refill charges, which will be advised upon return of the vehicle.

Britz reserves the right to retain an AU$220 cleaning fee if the vehicle is not in a clean condition. This includes smoking related cleaning, as smoking is not permitted in the vehicle. The toilet and waste water tank must be emptied prior to the return of the vehicle, or an additional AU$125 soiling fee will be retained.

FOR SECURITY PURPOSES, ONLY THE HIRERS CREDIT CARD CAN BE USED FOR VEHICLE SECURITY DEPOSITS.

EXCHANGE RATE / CURRENCY VARIATIONS
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations and/or bank transaction fees there could be some variance in the amount refunded compared to the amount initially charged. Britz does not accept any liability for variances up or down.

CREDIT CARDS
The credit card holder will be jointly and severally liable as a customer. Accepted credit cards are Visa Card, MasterCard and American Express. A non-refundable 2% administration fee will apply to all Visa and MasterCard transactions or 4.5% for American Express. Credit card administration fees also apply to debited security bonds and only the hirer’s credit card is acceptable to use for the purpose of the security bond.

PERSONAL AND COMPANY CHEQUES
Personal and company cheques will not be accepted as payment for rentals at the time of pick-up. These must be received by Britz 14 working days prior to commencement of the hire/s.

CALCULATION ERRORS
Britz will not honour calculation errors. Should a calculation error occur Britz will charge for the shortfall.

LICENCE
A current and full motor vehicle driver’s licence is required and must be produced upon vehicle collection. Should a foreign licence be in a language other than English it must be accompanied by a current international driving permit issued in the same country as the driver’s licence was issued. An accredited English translation will be accepted in lieu of an international driving permit.

AGE RESTRICTIONS
Drivers must be 21 years of age or over. For drivers 75 years of age or over, a medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.

ADDITIONAL PRODUCTS & SERVICES
To be requested at time of reservation or upon vehicle collection and paid by customer on the day of vehicle collection:
- Picnic Table
- Picnic Chair
- Baby / Booster seat
- Tent (4 person)
- Satellite Phone
- Awnings (if not already affixed)
- First Aid Kit
- Souvenir Road Atlas AU$20 for purchase
- PGO – Pre-Purchase Gas Option (gas bottle used for cooking. Also used for hot water facilities in vehicles that have this option. In the Safari 4WD PGO refers to four butane gas cylinders)
- Pre-Purchase Fuel Option (PPF) Details on request
- Outback Safety Kit*
- Heater/Fan
- Luggage Tarp (for 4WD Safari)
- GPS
- Esky
- Portable Hand-Held Shower(4WD campervans have a portable hand held shower included in the vehicle rental equipment).
* Electrical Adaptor

Charges for additional products and services will be charged per hire.

One-way fee if applicable, outdoor table and chairs, baby/booster seats (if required), pre-purchase gas option and the 4WD safety kit (4WD campervan rentals only) are included in the Britz Bonus Pack for campervans.

Britz strongly advises all 4WD customers venturing into remote areas of Australia to carry a 4WD outback safety kit, which includes a satellite safety beacon. The beacons can be activated in emergency situations to alert rescue authorities.

If a client would like to undertake a 4WD Training Course, Britz can recommend Operators in local areas. Contact details available on request. Clients must book direct with 4WD Training Operators.

ADMINISTRATION FEE
A surcharge of 3% of the total cost will be levied to cover state government taxes, duties, vehicle registration recovery and administration costs. Britz reserves the right to amend the administration fee upon Government intervention.

Note the 3% administration fee is included in the Britz Bonus Pack.

RENTAL DURATION
2WD AND 4WD CAMPERVANS
- Rental days are charged per calendar day. When calculating the number of days a vehicle is rented, the day of pick-up is counted as day one of the rental. The day of the vehicle's return is counted as the final day of the rental. Vehicles are required to be collected and returned with business hours.
- Minimum rental period is 5 days, with the exception of one-way hires, which are subject to a 7-day minimum hire requirement.
- Rentals collecting in the following dates will have a minimum hire requirement of 10 days:
4, 5 and 6 Berth rentals between the 15 December and 5 January
- Rentals collecting in the following dates will have a minimum hire requirement of 7 days:
All other vehicle types between the 15 December and 5 January
4, 5 and 6 berth rentals from Sydney that collect during the Bathurst races will have a minimum rental requirement of 7 days.
4, 5 and 6 berth rentals from Melbourne that collect during the Phillip Island races will have a minimum rental requirement of 7 days.
- Minimum rental periods are subject to change during peak periods.
- These rates and terms may not apply to rentals exceeding 100 days, which includes multihires. Requests for quotes/bookings of more than 100 days should be directed first to Reservations.
- Late pick-up or early return of vehicle does not entitle the hirer to any refund of the unused portion of the rental.
- If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Reservations or any of the Britz branches. The rental extension is subject to vehicle availability. The cost of an extended rental must be paid by credit card over the telephone on confirmation of the rental extension. The rate charged will not reflect the original rate booked. Failure to obtain authorisation will result in a daily fee of AU$150 in addition to the daily rate.

ROAD RESTRICTIONS
- 2WD campervans can only be driven on sealed/bitumen roads. The only exceptions to this are well-maintained access roads of less than two kilometres to recognised campgrounds and well-maintained, recognised roads on Kangaroo Island (South Australia). Should a customer wish to travel on an unsealed road that is greater than two kilometres in length to access a recognised campground special permission can be arranged pending road condition, weather and distance. Please contact your local representative to discuss.
- 4WD campervans and cars can also be driven on recognised unsealed roads.
- 4WD vehicles may only travel to the following areas with the written permission of Britz (please contact the local branch for further information): Simpson Desert, Strzelecki Track, Gunbarrel Highway, Cape York, the Bungle Bungles, Oodnadatta Track, Birdsville Track, Tanami Track, the Plenty Highway, Gibb River Road, Burke Development Road from Chillagoe to Normanton and Savannah Way from Normanton to Borroloola, Fraser Island, Finke Road (between Alice Springs and Oodnadatta), Central Arnhem Road and Arnhem Land in general.
- Vehicles are NOT permitted to travel on the Canning Stock Route, the Lost City in Litchfield Park, the Old Gunbarrel Hwy, the Telegraph section of the road to Cape York, Boggy Hole (Finke Gorge National Park) and the Old South Road from Maryvale to Finke, at any time.
- Vehicles are NOT permitted to travel to Cape York between the months of December to May. At all other times permission is required.

* The Britz Safari 4WD is not permitted to travel to Fraser Island where any objects are being stored on the roof of the vehicle. This requirement is legislated and fines, enforced by local authorities are applicable.

Britz reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the hire period.

CHANGE OF DROP-OFF DESTINATION
If the customer wishes to change the drop-off destination, they must first obtain authorisation from the Reservations or Scheduling departments.

Subject to the change being approved, an additional charge of up to AU$700 may apply.

BOOKING AMENDMENTS
All amendments to bookings are subject to availability of vehicle and/or package. Different rates may apply based on the amendment made.

Amendments prior to the vehicle collection date will be re-calculated at the flex rate applicable on the date of amendment. This applies to changing the vehicle type, reducing the number of rental days, changing pick-up dates and/or changing the pick-up or drop-off location. Where the number of rental days is being extended prior to the vehicle collection date (days are being added on at the end of the rental with no change to the original pick up date), or the Bonus Pack is being added to or removed from the booking, the original flex rate, which applied at the time of the original booking, will apply.

MULTIPLE RENTALS
Should a customer have more than one consecutive rental they can be combined to qualify for longer-term hire discounts off the vehicle rate. Consecutive campervan hire in Australia, New Zealand and South Africa and/or consecutive car hire in New Zealand for both Britz and Maui can be combined to qualify if the vehicle collection date/s are within a 3-month period. For all rentals to qualify each booking needs to be made at the same time. If a customer makes another booking at a later time, the new booking can be
combined to qualify if the vehicle collection date/s are within a 3-month period however, the original booking/s will only qualify for a discount if the booking/s are not already travelling or travelled.

Note that 2WD car hire in Australia cannot be combined with any campervan or New Zealand car hire to qualify for longer-term discounts.

Longer-term discounts must be requested at the time of booking.

For campervans that pick up and drop off on the same day, the less expensive rental day will be free of charge. This also applies to the Excess Reduction Option or the Britz Bonus Pack if applicable.

If multiple hires are within the same country and total days exceed 50 days only the maximum charge applicable to the Excess Reduction Option or the Britz Bonus Pack will apply. If combining a vehicle hire with another Britz vehicle that has a more expensive Bonus Pack or Excess Reduction Option, the more expensive Bonus Pack/Excess Reduction maximum cost is applied. In the instance where a Britz hire is being combined with a Maui hire and the packages have either the Bonus Pack or the Premium Pack these components cannot be combined to have a maximum charge applied however the vehicle rate can have a longer-term discount applied if applicable.

If multiple hires total more than 100 days these rates and terms do not apply. Requests for quotes/bookings of more than 100 days should be directed first to Reservations.

ONE-WAY RENTALS
- One-way rentals are available between all branch locations, the exception is one-way rentals into or out of Tasmania for all 4WD vehicles, these are on request.
- Minimum rental period for one-way hires is 7 days. Shorter hires may be available on application only.
- A one-way fee of $250 applies where pick up originates from Cairns, Brisbane, Sydney, Melbourne, Hobart or Adelaide, and returns to these locations. Should the hire originate or return to or from Darwin, Broome, Alice Springs or Perth, the one-way fee will be $350.
E.g., a Cairns to Darwin one-way rental would incur a one-way fee of $350, where a one-way rental from Cairns to Brisbane will incur a one-way fee of $250.
- The one-way fee is included in the Bonus Pack.
- Where the pick up location is Brisbane and the return location is Sydney the one-way fee is waived.
- The one-way fee if applicable is charged per hire.

RENTALS IN BROOME
An additional remote location fee of AU$650 applies to all rentals picking up or dropping off in Broome. Only one remote location fee is charged per vehicle. This is in addition to the one-way fee if applicable. The fee applies per rental.

TRANSFERS
Britz clients will need to make their own way to and from the Britz branch, at their own expense.

AIRPORT CONCESSION FEE
An airport concession fee may be charged for hires with pick-up or drop-off from airport locations. An airport pick-up fee of AU$16.50 per hire (Campervans) will apply at Hobart airport. This fee is subject to change and new airport charges may arise.

INFRINGEMENTS AND ADMINISTRATION FEES
Britz reserves the right to charge the hirer for any speeding, toll way or parking fines and/or vehicle damage including Third Party property damage not reported on return of the vehicle. In addition to these costs, Britz reserve the right to charge for associated administration costs for processing the fines (irrespective of excess) and/or all insurance claims in the event of the customer not having a NIL excess. In addition to the costs associated per fine and/or insurance claim, an administration fee of $60 will be applicable.

CUSTOMER CARE ON-ROAD ASSISTANCE
Any problems associated with the vehicle, including equipment failure, must be reported to Britz as soon as possible and within 24 hours in order to give Britz the opportunity to rectify the problem during the rental. Failure to do so will compromise any claims for compensation. Britz do not accept liability for any claims submitted after this period.

REPAIRS
Repairs up to AU$200 may be effected without authorisation and will be reimbursed upon presentation of a receipt. For amounts over AU$200, Britz will need to be informed in advance. Repairs will be approved provided the customer was not directly responsible for the damage. Receipts must be submitted for any repair or the claim will not be paid.

CHANGE OF VEHICLE
Should the vehicle booked be unavailable through unforeseen circumstances, Britz reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the hirer to a refund.

VEHICLE CATEGORY
Vehicles cannot be requested by make or model, only by vehicle category.

VOLUNTARY DOWNGRADE
Should the hirer decide to take a lesser vehicle than booked they will not be entitled to any refund.

CANCELLATION POLICY
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
- If cancelled up to 25 days prior to pick-up No Further Fee
- If cancelled from 24 to 10 days prior to pick-up 20% of Total Rental
- If cancelled 9 to 4 days prior to pick-up 50% of Total Rental
- If cancelled 3 days prior to pick up or No-Show 100% of Total Rental
- If vehicle is returned early for any reason whatsoever there is no refund available for the unused days.

Travel Insurance:
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.

IMPORTANT
Britz reserves the right to refuse any rental at its discretion.

ANIMALS
No animals are permitted in our vehicles, excluding guide dogs.

RESERVATIONS OFFICE HOURS
24 hours, 7 days closed Christmas Day (25 December) and New Years Day (1 January).

Branches for vehicle collection and return:
Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Hobart, Melbourne, Perth, Sydney.
- Open all public holidays except Christmas Day the 25th of December, when all Britz branches are closed.
- Britz requests that clients collecting or returning their vehicle to be in the office by 1530 hours.
 

DISCLAIMER
Illustrations and text in any of our documentation, brochures or website are subject to change. Images are a representation only of the vehicle depicted. Variances in the vehicles offered for rental may occur due to substitutions made by Britz or modifications and/or upgrades to the vehicle design made by the manufacturer.

Britz Campervan Rentals AU Insurance

THE BELOW INSURANCE IS VALID FOR TRAVEL BEFORE 1 APRIL 2011:

FOR YOUR PROTECTION – VEHICLE EXCESS#
Personal injury is covered in most cases through Registration Third Party insurance. Britz strongly recommends that all people travelling in Australia take out personal travel insurance.

# In the USA an excess is referred to as the “deductible”.

All vehicles are insured for the damage to the vehicle or to the property of a Third Party. The hirer is responsible for the first AU$7,500 (“the excess”) of the cost of damage to Third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs.

The excess is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The excess will be refunded if Britz is successful in recovering the cost of the damages from the Third Party. Please note that Third Party claims can take months to resolve.

The excess applies in respect of each claim, not rental.

Please see the ‘Exclusions’ section below, whereby all insurance cover will be made void.

This AU$7,500 excess can be reduced, in most circumstances, by the purchase of Excess Reduction Option 1, Excess Reduction Option 2 or the 4WD Easy Cover Option.

Excess Reduction Option 1
Vehicle               Cost per day Excess                    reduced to
2WD                  AU$25 (max charge AU$1,250)      AU$2,500
4WD                  AU$30 (max charge AU$1,500)      AU$3,500*

When Excess Reduction 1 has been purchased the hirer is responsible for the first AU$2,500 (“the excess”) in the event of the vehicle being a 2WD and AU$3,500 (“the excess”) in the event of the vehicle being a 4WD of the cost of damage to Third Party property or to the rented vehicle. This includes single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs. The excess applies in respect of each claim, not rental.

*4WD hirers who have not purchased the 4wd Easy Cover will be responsible for up to AU$7,500 for towing and vehicle recovery costs in the event that towing and vehicle recovery is required from a 4WD road where permission was provided from Britz in order to travel on the roads (refer to the road restrictions section for a list of these roads where permission is required before travel).

Please see the ‘exclusions’ section below, whereby all insurance cover will be made void.

Excess Reduction Option 2
Vehicle                Cost per day                                  Excess reduced to
2WD                   AU$42 (max charge AU$2,100)        NIL
4WD                   AU$49 (max charge AU$2,450)        AU$500*

When Excess Reduction 2 has been purchased, the hirer will have no excess at all for 2WD vehicles with the exception of the ‘exclusions’.
If the vehicle hired is a 4WD the hirer will be responsible for the first AU$500 (“the excess”) of the cost of damage to Third Party property or to the rented vehicle. This includes single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs. The excess applies in respect of each claim, not rental.

Note: Excess Reduction Option 2 is included in the Britz Bonus Pack

*4WD hirers who have not purchased the 4wd Easy Cover will be responsible for up to AU$7,500 for towing and vehicle recovery costs in the event that towing and vehicle recovery is required from a 4WD road where permission was provided from Britz in order to travel on the roads (refer to the road restrictions section for a list of these roads where permission is required before travel).

Please see the ‘Exclusions’ section below, whereby all insurance cover will be made void.

4WD Easy Cover Option (4WDEASY)
The 4WD Easy Cover Option is a one off fee of AU$250 per hire. The 4WD Easy Cover Option is only available with 4WD hires and when Excess Reduction 2 or the Bonus Pack has been purchased.

The 4WD Easy Cover Option extends the cover available with Excess Reduction 2 or the Bonus Pack for 4WD’s to include a NIL excess, cover for accidental damage to the overhead and underbody sections of the 4WD vehicle (this does not include single vehicle roll-over), unlimited tyre and windscreen cover and towing and vehicle recovery costs from 4WD roads where permission from Britz is required to travel in advance (see road restrictions section for a list of these roads). Clients requiring vehicle towing and vehicle recovery from a road listed within this section will be responsible for up to AU$7,500 for towing and vehicle recovery in the event of not having this cover irrespective of the Excess Reduction Cover Option or Bonus Pack the customer may have.

TYRE AND WINDSCREEN DAMAGE – Where a nil excess is present unlimited windscreen and tyres will be covered for accidental damage. This applies to both 2WD and 4WD hires.

BRITZ STRONGLY RECOMMENDS OUR 2WD CUSTOMERS TAKE THE BONUS PACK FOR TRAVEL WITH PEACE OF MIND.

BRITZ STRONGLY RECOMMENDS OUR 4WD CUSTOMERS TAKE THE BONUS PACK WITH 4WD EASY COVER FOR TRAVEL WITH PEACE OF MIND.

EXCLUSIONS:
All insurance cover will be made void if any of the following ‘Exclusions’ are breached:
1. Overhead and underbody damage to the 4WD vehicle – except where 4wd Easy Cover has been purchased (does not cover single vehicle roll over).
2. Overhead and underbody damage to the 2WD vehicle - except where Excess Reduction 2 or the Bonus Pack has been purchased (does not cover single vehicle roll over).
3. Towing and vehicle recovery costs incurred on a 4WD road where permission is required in advance from Britz in order to travel (refer to road restrictions for a full list of these roads) where the customer has not purchased 4WD Easy Cover.
4. Damage caused to the vehicle because total load (kg) has exceeded recommended load as stated in vehicle manual. Vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental.
5. Any water related damage which includes, but is not limited to:
a) any vehicle submersion
b) creek or river crossing
c) driving through flooded areas
d) beach driving
6. Personal belongings. Britz recommends the hirer does not leave valuables in the vehicle and that they have insurance to cover for the loss/damage of personal belongings.
7. Any damage caused by willful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle).
8. A single vehicle roll over occurs.
9. Damage caused to the vehicle by snow chains.
10. Any damage caused while driving under the influence of alcohol or drugs.
11. The Customer will be liable for any costs associated with the incorrect use of fuel or the use of Bio-Diesel which should not be used (fuel being diesel or petrol), or water or other contamination of fuel.
12. The cost to retrieve or recover a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged,
caught, trapped, stuck or restricted in anyway and/or has been abandoned.
13. The cost to replace keys, which have been lost or retrieval of keys, which have been locked in a vehicle.
14. The vehicle rented may only be used to carry the maximum number of passengers as dictated by the vehicle type. If more passengers are carried than what is allowed Britz does not accept any liability.
15. Drivers not identified on the rental agreement and/or drivers that have a licence that has been cancelled or suspended and/or drivers who have a licence that is classified as a learners or probationary licence.

VEHICLE SECURITY DEPOSIT
Upon vehicle collection, a security deposit is required. The amount is determined by the Excess Reduction Option selected.

For security purposes, only a credit card can be used to provide a vehicle security deposit. The credit card holder must be present and able to sign for the vehicle security deposit upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

Debited bonds are subject to a 2% credit card administration fee in addition to the bond amount when the credit card used is either a Visa or MasterCard or 4.5% for American Express.

If an Excess Reduction Option is not selected, the security deposit is AU$7,500 payable by credit card.

The AU$7,500 is debited to the hirer’s credit card when the vehicle is collected. For this reason it is important that the hirer have the funds available on the credit card and that the amount does not exceed the hirer’s daily withdrawal allowance available on the credit card.

If Excess Reduction Option 1 has been taken the security deposit is AU$2,500 for 2WD vehicles and AU$3,500 for 4WD vehicles.

The AU$2,500/$3,500 is debited to the hirer’s credit card when the vehicle is collected. For this reason it is important that the hirer have the funds available on the credit card and that the amount does not exceed the hirer’s daily withdrawal allowance available on the credit card.

If Excess Reduction Option 2 is selected with or without 4WD Easy Cover or the package booked is the Bonus Pack the security deposit is AU$220 for 2WD vehicles or $AU500 for 4WD vehicles.

The AU$220/$500 is taken as an imprint to the hirer’s credit card when the vehicle is collected. An imprint simply records a figure against the hirers credit card of AU$220/$500 that Britz can then debit if required.

The security deposit is fully refundable provided the vehicle is returned on time, to the correct location, undamaged, with a clean interior and with full fuel tanks (fuel being petrol or diesel) and gas bottle. Except where the customer has purchased PGO (PGO is included in the Britz Bonus Pack) and/or Pre Purchase Fuel (PPF), failure to return the vehicle with full petrol or diesel tanks and/or a full LPG bottle will result in refill charges, which will be advised upon return of the vehicle.

Britz reserves the right to retain an AU$220 cleaning fee if the vehicle is not in a clean condition. This includes smoking related cleaning, as smoking is not permitted in the vehicle. The toilet and waste water tank must be emptied prior to the return of the vehicle, or an additional AU$125 soiling fee will be retained.

FOR SECURITY PURPOSES, ONLY THE HIRERS CREDIT CARD CAN BE USED FOR VEHICLE SECURITY DEPOSITS.


THE BELOW INSURANCE IS VALID FOR TRAVEL FROM 1 APRIL 2011:

FOR YOUR PROTECTION – VEHICLE LIABILITY#
Personal injury is covered in most cases through Registration Third Party insurance. Britz strongly recommends that all people travelling in Australia take out personal travel insurance.

# In the USA a liability is referred to as the “deductible”.

All vehicles are insured for the damage to the vehicle or to the property of a Third Party. The hirer is responsible for the first AU$7,500 (“the liability”) of the cost of damage to Third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs.

The liability is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The liability will be refunded if Britz is successful in recovering the cost of the damages from the Third Party. Please note that Third Party claims can take months to resolve.

The liability applies in respect of each claim, not rental.

Please see the ‘Exclusions’ section below, whereby all liability cover will be made void.

This AU$7,500 liability can be reduced, in most circumstances, by the purchase of Liability Reduction Option 1, Liability Reduction Option 2 or the 4WD Easy Cover Option(note Liability Reduction Option 2 is included in the Bonus Pack).

Liability Reduction Option 1
Vehicle                               Cost per day                                                   Liability reduced to
2WD                                   AU$29 (max charge AU$1,450)                  AU$2,500
4WD                                   AU$34 (max charge AU$1,700)                  AU$3,500*

When Liability Reduction Option 1 has been purchased the hirer is responsible for the first AU$2,500 (“the liability”) in the event of the vehicle being a 2WD and AU$3,500 (“the liability”) in the event of the vehicle being a 4WD of the cost of damage to Third Party property or to the rented vehicle. This includes single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs. The liability applies in respect of each claim, not rental.

*Hirers who have not purchased the 4wd Easy Cover will be responsible for up to AU$7,500 for towing and vehicle recovery costs in the event that towing and vehicle recovery is required from a 4WD road where permission was provided from Britz in order to travel on the roads (refer to the road restrictions section for a list of these roads where permission is required before travel).

Please see the ‘exclusions’ section below, whereby all liability cover will be made void.

Liability Reduction Option 2
Vehicle                              Cost per day                                         Liability reduced to
2WD                                  AU$45 (max charge AU$2,250)        NIL
4WD                                  AU$52 (max charge AU$2,600)        AU$500*

When Liability Reduction Option 2 has been purchased, the hirer will have no Liability at all for 2WD vehicles with the exception of the ‘exclusions’.  If the vehicle hired is a 4WD the hirer will be responsible for the first AU$500 (“the liability”) of the cost of damage to Third Party property or to the rented vehicle. This includes single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs. The liability applies in respect of each claim, not rental.

Note: Liability Reduction Option 2 is included in the Britz Bonus Pack

*Hirers who have not purchased the 4wd Easy Cover will be responsible for up to AU$7,500 for towing and vehicle recovery costs in the event that towing and vehicle recovery is required from a 4WD road where permission was provided from Britz in order to travel on the roads (refer to the road restrictions section for a list of these roads where permission is required before travel).

Please see the ‘Exclusions’ section below, whereby all liability cover will be made void.

4WD Easy Cover Option (4WDEASY)
The 4WD Easy Cover Option is a one off fee of AU$250 per hire. The 4WD Easy Cover Option is only available when Liability Reduction Option 2 or the Bonus Pack has been purchased.

The 4WD Easy Cover Option extends the cover available with Liability Reduction 2 or the Bonus Pack to include a NIL liability, cover for accidental damage to the overhead and underbody sections of the 4WD vehicle (this does not include single vehicle roll-over), unlimited tyre and windscreen cover and towing and vehicle recovery costs from 4WD roads where permission from Britz is required to travel in advance (see
road restrictions section for a list of these roads). Clients requiring vehicle towing and vehicle recovery from a road listed within this section will be responsible for up to AU$7,500 for towing and vehicle recovery in the event of not having this cover irrespective of the Liability Reduction Cover Option or Bonus Pack the customer may have.

Tyre and Windscreen Damage Cover
Where a nil liability is present unlimited windscreen and tyres will be covered for accidental damage. This applies to 2WD hires.

BRITZ STRONGLY RECOMMENDS OUR 2WD CUSTOMERS TAKE THE BONUS PACK FOR TRAVEL WITH PEACE OF MIND.

BRITZ STRONGLY RECOMMENDS OUR 4WD CUSTOMERS TAKE THE BONUS PACK WITH 4WD EASY COVER FOR TRAVEL WITH PEACE OF MIND.

EXCLUSIONS:
All liability cover will be made void if any of the following ‘Exclusions’ are breached:
1. Overhead and underbody damage to the 2WD vehicle - except where Liability Reduction Option 2 or the Bonus Pack has been purchased (does not cover single vehicle roll over).
2. Overhead and underbody damage to the 4WD vehicle – except where 4wd Easy Cover has been purchased (does not cover single vehicle roll over).
3. Towing and vehicle recovery costs incurred on a 4WD road where permission is required in advance from Britz in order to travel (refer to road restrictions for a full list of these roads) where the customer has not purchased 4WD Easy Cover.
4. Damage caused to the vehicle because total load (kg) has exceeded recommended load as stated in vehicle manual. Vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental.
5. Any water related damage which includes, but is not limited to:
a) any vehicle submersion
b) creek or river crossing
c) driving through flooded areas
d) beach driving
6. Personal belongings. Britz recommends the hirer does not leave valuables in the vehicle and that they have travel insurance to cover for the loss/damage of personal belongings.
7. Any damage caused by willful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle).
8. A single vehicle roll over occurs.
9. Damage caused to the vehicle by snow chains.
10. Any damage caused while driving under the influence of alcohol or drugs.
11. The Customer will be liable for any costs associated with the incorrect use of fuel or the use of Bio-Diesel which should not be used (fuel being diesel or petrol), or water or other contamination of fuel.
12. The cost to retrieve or recover a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged, caught, trapped, stuck or restricted in anyway and/or has been abandoned.
13. The cost to replace keys, which have been lost or retrieval of keys, which have been locked in a vehicle.
14. The vehicle rented may only be used to carry the maximum number of passengers as dictated by the vehicle type. If more passengers are carried than what is allowed Britz does not accept any liability.
15. Drivers not identified on the rental agreement and/or drivers that have a licence that has been cancelled or suspended and/or drivers who have a licence that is classified as a learners or probationary licence.

VEHICLE SECURITY DEPOSIT
Upon vehicle collection, a vehicle security deposit is required. The amount is determined by the Liability Reduction Option selected.

For security purposes, only a credit card can be used to provide a vehicle security deposit. The credit card holder must be present and able to sign for the vehicle security deposit upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

Debited vehicle security deposits are subject to a 2% credit card administration fee in addition to the vehicle security deposit amount when the credit card used is either a Visa or MasterCard or 4.5% for American Express.

If a Liability Reduction Option is not selected, the vehicle security deposit is AU$7,500 payable by credit card.

The AU$7,500 is debited to the hirer’s credit card when the vehicle is collected. For this reason it is important that the hirer have the funds available on the credit card and that the amount does not exceed the hirer’s daily withdrawal allowance available on the credit card.

If Liability Reduction Option 1 has been taken the vehicle security deposit is AU$2,500 for 2WD vehicles and AU$3,500 for 4WD vehicles.

The AU$2,500/$3,500 is debited to the hirer’s credit card when the vehicle is collected. For this reason it is important that the hirer have the funds available on the credit card and that the amount does not exceed the hirer’s daily withdrawal allowance available on the credit card.

If Liability Reduction Option 2 is selected with or without 4WD Easy Cover or the package booked is the Bonus Pack the vehicle security deposit is AU$220 for 2WD vehicles or $AU500 for 4WD vehicles.

The AU$220/$500 is taken as an imprint to the hirer’s credit card when the vehicle is collected. An imprint simply records a figure against the hirers credit card of AU$220/$500 that Britz can then debit if required.

The vehicle security deposit is fully refundable provided the vehicle is returned on time, to the correct location, undamaged, with a clean interior and with full fuel tanks (fuel being petrol or diesel) and gas bottle. Except where the customer has purchased PGO (PGO is included in the Britz Bonus Pack) and/or Pre Purchase Fuel (PPF), failure to return the vehicle with full petrol or diesel tanks and/or a full LPG bottle will result in refill charges, which will be advised upon return of the vehicle.

Britz reserves the right to retain an AU$220 cleaning fee if the vehicle is not in a clean condition. This includes smoking related cleaning, as smoking is not permitted in the vehicle. The toilet and waste water tank must be emptied prior to the return of the vehicle, or an additional AU$125 soiling fee will be retained.

FOR SECURITY PURPOSES, ONLY THE HIRERS CREDIT CARD CAN BE USED FOR VEHICLE SECURITY DEPOSITS.

Adelaide depot

Address: 376 Sir Donald Bradman Drive , Brooklyn Park , Adelaide , SA , AU

The Depot is located approximately 1.1km from the International Airport and 2.1km from Domestic Airport. A typical taxi fare is AU$3.00 from the International Airport, and AU$5 from the Domestic Airport.

Operating Hours:
1 September - 30 April: 7:30am - 4:00pm
1 May - 31 August: 10:00am - 4:00pm
Open 364 days a year
Closed 25th December

Britz requests that clients collecting or returning their vehicle to be in the office by 3:30pm

Alice Springs depot

Address: Cnr Stuart Highway & Power Street , Alice Springs , NT , AU

The Depot is situated approximately 19km from the International Airport. A typical taxi fare for this journey is AU$30.00.

Complimentary transfers are not available from the airport/city to the branch however, all are accessible by bus, train or taxi.

Operating Hours:
1 May - 31 October 7:30am - 4pm
1 November - 30 April 10am - 4pm
Open 364 days a year
Closed 25th December

Britz requests that clients collecting or returning their vehicle to be in the office by 3:30pm

Ballina depot

Address: Ballina Airport , Terminal Building , Ballina , NSW , AU

Office hours:(valid for travel before 1st April 2011)
1 May - 31 October: 7.30am - 4pm
1 November - 30 April: 10am - 4pm
Open every day of the year except Christmas Day

Operating Hours: (valid for travel from 1st April 2011)
1 September - 30 April 7:30am - 4:00pm
1 May - 31 August 10:00am - 4:00pm
Open 364 days a year
Closed 25th December

Distance from Airport & City
Distance from Airport: Located at the Airport
Distance from City: Ballina Town Centre – 5km; Byron Bay – 35km

No complimentary transfers are available to or from the Depot.

Britz requests that clients collecting or returning their vehicle to be in the office by 3:30pm

Brisbane depot

Address: 647 Kingsford Smith Drive , Eagle Farm , Brisbane , QLD , AU

The Depot is located approximately 6km from the International Airport. A typical taxi fare for this journey is AU$13.00. Complimentary transfers are not available from the airport/city to the branch however, all locations are accessible by bus, train or taxi.

Operating Hours:
1 September - 30 April: 7:30am - 4:00pm
1 May - 31 August: 10:00am - 4:00pm
Open 364 days a year
Closed 25th December

Britz requests that clients collecting or returning their vehicle to be in the office by 3:30pm

Broome depot

Address: 10 Livingstone Street , Broome , WA , AU

The Depot is situated approximately 5km from the International Airport. A typical taxi fare for this journey is AU$10.00. Complimentary transfers are not available from the airport/city to the branch, however they are each accessible by bus, train or taxi.

Operating Hours:
1 May - 31 October 7:30am - 4pm
1 November - 30 April 10am - 4pm
Open 364 days a year
Closed 25th December

Britz requests that clients collecting or returning their vehicle to be in the office by 3:30pm

Byron Bay depot

Address: Ballina Airport , Terminal Building , Ballina , NSW , AU

Please Note: This Branch is located at Ballina Airport, it is 35km from the Byron Bay Center. Please make you own way to our depot.

Office hours:(valid for travel before 1st April 2011)
1 May - 31 October: 7.30am - 4pm
1 November - 30 April: 10am - 4pm
Open every day of the year except Christmas Day

Operating Hours: (valid for travel from 1st April 2011)
1 September - 30 April 7:30am - 4:00pm
1 May - 31 August 10:00am - 4:00pm
Open 364 days a year
Closed 25th December

Distance from Airport & City
Distance from Airport: Located at the Airport
Distance from City: Ballina Town Centre – 5km; Byron Bay – 35km

No complimentary transfers are available to or from the Depot.

Britz requests that clients collecting or returning their vehicle to be in the office by 3:30pm

Cairns depot

Address: 411 Sheridan Street , Cairns , QLD , AU

The Depot is situated approximately 4km from the International Airport. A typical taxi fare is AU$8.00. Complimentary transfers are not available from the airport/city to the branch however, each are accessible by bus, train or taxi.

Operating Hours:
1 May - 31 October 7:30am - 4pm
1 November - 30 April 10am - 4pm
Open 364 days a year
Closed 25th December

Britz requests that clients collecting or returning their vehicle to be in the office by 3:30pm

Darwin depot

Address: 17 Bombing Road , Winnellie , Darwin , NT , AU

The Depot which is situated 10km from the Airport. A typical taxi fare for this journey is AU$14.00. Complimentary transfers are not available from the airport/city to the branch however, all are accessible by bus, train or taxi.

Operating Hours:
1 May - 31 October 7:30am - 4pm
1 November - 30 April 10am - 4pm
Open 364 days a year
Closed 25th December

Britz requests that clients collecting or returning their vehicle to be in the office by 3:30pm

Hobart depot

Address: 1 Gatty Street , Hobart Airport , Cambridge , TAS , AU

The Depot is located at the Hobart International Airport.
There is no complimentary pick up or drop off service from Hobart Area hotels or other city locations.  If you are arriving from city locations you will need to make your own way to the depot at Hobart Airport at your own expense.

Operating Hours:
1 September - 30 April: 7:30am - 4:00pm
1 May - 31 August: 10:00am - 4:00pm
Open 364 days a year
Closed 25th December
Britz requests that clients collecting or returning their vehicle to be in the office by 3:30pm as vehcile handover can take at least 30 mins. 

After Hours / Late Arrivals
If your flight is delayed beyond 4pm you will need to overnight in a local hotel or Motel and return to the depot at the airport the following morning for the collection of your vehicle.You will still be charged for the first day of your rental.

Hobart Airport depot

The Depot is located at the Hobart International Airport.

Operating Hours:
1 September - 30 April: 7:30am - 4:00pm
1 May - 31 August: 10:00am - 4:00pm
Open 364 days a year
Closed 25th December
Britz requests that clients collecting or returning their vehicle to be in the office by 3:30pm as vehcile handover can take at least 30 mins. 

After Hours / Late Arrivals
If your flight is delayed beyond 4pm you will need to overnight in a local hotel or Motel and return to the depot at the airport the following morning for the collection of your vehicle.You will still be charged for the first day of your rental.

Melbourne depot

Address: Central West Business Park, Building 24 , South Road, Braybrook , Melbourne , VIC , AU

The Depot is approximately 25.3km from the Airport. A standard taxi fare for this journey is just AU$45.00. All pick ups and drop offs must be made between 8am and 4.00pm.

Operating Hours:
1 September - 30 April: 7:30am - 4:00pm
1 May - 31 August: 10:00am - 4:00pm
Open 364 days a year
Closed 25th December

Britz requests that clients collecting or returning their vehicle to be in the office by 3:30pm

Perth depot

Address: 471 Great Eastern Highway , Redcliffe , Perth , WA , AU

The Depot which is situated approximately 11km from the International Airport. A typical taxi fare for this journey is AU$18.00. Complimentary transfers are not available from the airport/city to the branch however, each are accessible by bus, train or taxi.

Operating Hours:
1 September - 30 April 7:30am - 4:00pm
1 May - 31 August 10:00am - 4:00pm
Open 364 days a year
Closed 25th December

Britz requests that clients collecting or returning their vehicle to be in the office by 3:30pm

Sydney depot

Address: 653 Gardeners Road , Mascot , Sydney , NSW , AU

The Depot is situated approximately 7.5km from the International Airport. A typical taxi fare for this journey is AU$15.00. Complimentary transfers are not available from the airport/city to the branch however, each are accessible by bus, train or taxi.

Operating Hours:
1 September - 30 April 7:30am - 4:00pm
1 May - 31 August 10:00am - 4:00pm
Open 364 days a year
Closed 25th December

Britz requests that clients collecting or returning their vehicle to be in the office by 3:30pm